Privacy Policy

Power Pest Control

Effective Date: 01/02/2025

Power Pest Control (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information provided to us, in compliance with the applicable privacy laws and regulations in Ontario, including the **Personal Information Protection and Electronic Documents Act (PIPEDA)** and other relevant legislation.

1. Information We Collect

  • Name, address, phone number, and email address
  • Business name and contact details (for commercial clients)
  • Payment information (processed securely through third-party payment processors)
  • Details related to pest control service requests and past service history
  • Any other personal information voluntarily provided by the client

2. How We Use Your Information

  • To schedule and provide pest control services
  • To communicate with clients regarding services, billing, and customer support
  • To process payments and issue invoices
  • To comply with legal and regulatory obligations in Ontario
  • To improve our services and customer experience
  • To send promotional offers (if the client has provided consent)

3. Protection of Your Information

  • We take all reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:
    – Secure storage and restricted access to personal data
    – Encryption of sensitive information
    – Regular review of our security procedures
  • We do not sell, trade, or share personal information with third parties except:
    – When required by law or regulatory authorities in Ontario
    – To authorized third-party service providers assisting in business operations (e.g., payment processors, IT security)

4. Your Rights & Choices

  • Clients have the right to:
    – Access, update, or correct their personal information
    – Request the deletion of their data (subject to legal and business retention requirements)
    – Opt out of promotional communications at any time
  • To exercise these rights, please contact us at:
    Email: info@powerpestcontrol.ca
    Phone: 647-708-7378

5. Website Cookies & Analytics

  • Our website may use cookies and analytics tools to enhance user experience. These tools may collect non-personal data, such as browsing behavior and website interactions. You can disable cookies through your browser settings if preferred.

6. Compliance with Ontario Regulations

  • Power Pest Control adheres to all relevant Ontario and federal privacy laws, including:
    – Personal Information Protection and Electronic Documents Act (PIPEDA)
    – Ontario Consumer Protection Act (where applicable to our services)
    – Workplace Safety and Insurance Act (for employee data protection)
    – Any other regulatory requirements applicable to pest control businesses

7. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in regulations or business practices. Updates will be posted on our website with the revised effective date.

8. Contact Us

  • If you have any questions or concerns regarding our Privacy Policy or how your data is handled, please contact us:
    Power Pest Control
    2 Treewood Street, #311
    Toronto, Ontario M1P 3J3
    647-708-7378
  • By using our services or website, you acknowledge that you have read and agree to this Privacy Policy.